FAILURE TO OBSERVE THESE GUIDELINES WILL BE GROUNDS FOR LOSS OF FUTURE ACCESS TO OUR STUDIOS AND/OR ADDITIONAL CHARGES
General Policy:
For wedding ceremony booking, please obtain the marriage license documents at your nearest Civic Center before booking.
When you arrive on the date and time of your booking, please check-in with a studio manager.
Our reception staff will visit the studio room 5-10 minutes prior to the end of your booking to ensure that the room is left in its original condition. If there are any damages to the floor, furniture, or equipment, you will be asked to reimburse the cost of the damage. If the room is left untidy, you will be charged a $100 cleaning fee.
No alcohol drinks allowed. You are allowed to bring a wedding cake, wedding favours for guest (if it's edible items then it must be seal in package for guest to take home) and sparkling wine or champagne for photo shoot purposes. We have a white dessert table in the studio that you can use to place the items.
All garbage brought into the studio room must be cleaned by the end of your booking. There will be garbage bins in each room as well as the common area. If there is garbage left behind, you will be charged a $100 cleaning fee.
All Pets coming to the studio must notify us in advance and check-in with studio manager when arrive. Failure to do so may decline to entry. No garbage should be left behind. If there is garbage left behind, you will be charged a $100 cleaning fee.
Please do not use any of the rooms you are not renting. If you would like a tour of other studio rooms, kindly ask our reception staff and they will be happy to assist you.
We are not responsible for loss or damages to items left in the studio.
Please note that all common areas are under video surveillance to ensure all our safety and security as well as all studio policies are being met.
Max of 40 peoples is allowed in the room for the ceremony and that include the ceremony officiant.
Cancellation & Reschedule:
All payment must be paid in full at the time of booking.
We offer studio credit for cancelled bookings (no refunds).
If you cancel your reservation within 24- 48 hours of your booking date, reschedule fee will be 50% of your booking value.
If you cancel within 24 hours of your booking date, you will be liable for the full value of the booking.
To confirm cancellation or reschedule, please contact us by phone at 647-718-4290 or email at info@simpleonelove.com. We will send you a confirmation email once the cancellation or reschedule has been set.
Photography & Videography by Gallery One Production:
Gallery One Production & Markham Wedding Chapel always retains the copyright of photos and videos throughout the world and reserve the right to use the video for the purposes of advertising or promoting our business. Videos and photos provided to client as part of their wedding collection and can be displayed online or distributed for personal but not commercial use.
Download link would be provided in 4 to 8 weeks. Client would be able to request a one-time revision if needed. Please note that extra charge would apply for addition revision after. Gallery One Production reserves the right of editing style and use of royalty free song and music for the final film deliver.
Once all products stated in the agreement have been delivered, Gallery One Production is in no obligation to retain the digital copies of video footages and photograph.