FAILURE TO OBSERVE THESE GUIDELINES WILL BE GROUNDS FOR LOSS OF FUTURE ACCESS TO OUR STUDIOS AND/OR ADDITIONAL CHARGES
COVID 19 Update:
- Max of 28 peoples are allowed in the room for the ceremony and that include the ceremony officiant.
- Masks and face coverings must be worn at all times. The wedding couple may remove their masks during the wedding ceremony.
- Guests would be advised to stay two meters/six feet from others they don’t live with.
- No food or drinks allowed. You are allow to bring a wedding cake, wedding favors for guest (if it's edible items then it must be seal in package for guest to take home) and champagne for photo shoot purposes. We have a white dessert table in the studio that you can use to place the items.
- Washroom and hand sanitizer is available in the studio.
- For wedding ceremony booking, please obtain the marriage license documents at your nearest Civic Center before booking.
- When you arrive on the date and time of your booking, please check-in with a studio manager.
- Our reception staff will visit the studio room 5-10 minutes prior to the end of your booking to ensure that the room is left in its original condition. If there are any damages to the floor, furniture, or equipment, you will be asked to reimburse the cost of the damage. If the room is left untidy, you will be charged a $100 cleaning fee.
- All garbage brought into the studio room must be cleaned by the end of your booking. There will be garbage bins in each room as well as the common area. If there is garbage left behind, you will be charged a $100 cleaning fee.
- All Pets coming to the studio must notify us in advance and check-in with studio manager when arrive. Failure to do so may decline to entry. No garbage should be left behind. If there is garbage left behind, you will be charged a $100 cleaning fee.
- Please do not use any of the rooms you are not renting. If you would like a tour of other studio rooms, kindly ask our reception staff and they will be happy to assist you.
- We are not responsible for loss or damages to items left in the studio.
- Please note that all common areas are under video surveillance to ensure all of our safety and security as well as all studio policies are being met.
- All payment has to be paid in full at the time of booking.
- We offers studio credit for cancelled bookings (no refunds).
- If you cancel your reservation with over 48 hours notice from your booking date, your reschedule fee will be 20% of your booking value.
- If you cancel your reservation within 24- 48 hours of your booking date, your reschedule fee will be 50% of your booking value.
- If you cancel within 24 hours of your booking date, you will be liable for the full value of the booking.
- To confirm cancellation or reschedule, please contact us by phone at 647-718-4290 or email at info@simpleonelove.com. We will send you a confirmation email once the cancellation or reschedule has been set.
- GalleryOne Production & Markham Wedding Chapel retains the copyright of photos and videos at all times throughout the world and reserve the right to use the video for the purposes of advertising or promoting our business. Videos and photos provided to client as part of their wedding collection and can be displayed online or distributed for personal but not commercial use.
- Download link would be provided in 4 to 8 weeks. Client would be able to request a one-time revision if needed. Please note that extra charge would apply for addition revision after. Gallery One Production reserves the right of editing style and use of royalty free song and music for the final film deliver.
- Once all products stated in the agreement have been delivered, GalleryOne Production is in no obligation to retain the digital copies of video footages and photograph.